Linda Arsenault

Director of Human Resources

Professional Bio:

Linda has been a member of the Androscoggin Valley Hospital (AVH) family since June 1974. She experienced the hospital's move from 324 School Street to 59 Page Hill Road. Linda has spent her entire career working in Human Resources, loving the many experiences, opportunities, and challenges.

She graduated from the New Hampshire Vocational Technical College and has since pursued continuing education through various programs and seminars. Linda has served as Chairman of a variety of committees including, the Values Committee and Employee Engagement Committee as well as Team Leader of the Meditech Payroll Team, Employee Welfare, and Recreation Committee, and served as an officer and continues to be an active member of the Healthcare Human Resources Association of New Hampshire. She has also spearheaded many recognition events and social events. In addition, Linda has served on the Advisory Board of the New Hampshire Community College, Berlin High School Advisory Committee, and Credit Committee of Northeast Credit Union. She had the honor of being nominated AVH's Employee of Year in 1982.
 

Personal Bio:

A lifelong resident of Berlin, Linda is married and has two grown daughters. Her interests include skiing (snow and water), boating, swimming, hiking, snowshoeing, and riding her motorcycle. Linda loves the outdoors and especially enjoys spending time with her grandchildren and tending her flower gardens.

Denis Delisle

Director of Information Technology

Professional Bio:

Denis Delisle has been an Androscoggin Valley Hospital employee since October 1998. Denis chairs the AVH Information Management Committee and is a member of  North Country Healthcare’s Information Management Steering Committee. Denis was part of the team that installed the Meditech Magic software at AVH in 1997, the upgrade team to the Meditech Client Server in 2011, and was project lead for the upgrade to the 2019 Meditech Expanse Web-Based Electronic Health Record. Denis has an Associate of Applied Science in Accounting from the New Hampshire Vocational Technical College, Berlin.   

Personal Bio:

A resident of Gorham, Denis enjoys spending his free time with his wife and family, camping in their 5th wheel coach, and going to the beach. He treasures the time he spends with his granddaughter, Josephine.

Suzanne Landry, CPCO

NCH Corporate Compliance and Privacy Officer, AVH Sr. Director, Medical Staff Office and Risk Management

Professional Bio:

Sue joined AVH in 1990 and is the Senior Director of the Medical Staff Office and Risk Management. She also serves the NCH Corporate Compliance and Privacy Officer. Sue earned her Certified Professional Compliance Officer (CPCO) training in 2016 and has an Associate of Medical Office Management from White Mountains Community College.

Personal Bio:

A resident of Milan, Sue enjoys antiquing, gardening, and listening to audiobooks. She serves as the Secretary/Treasurer of the NH Health Information Management Association.

Brian O’Hearn MBA, BSN, CEN

Chief Nursing Officer and VP of Patient Care Services

Professional Bio:

Brian O'Hearn has been a member of the AVH Senior Team since 2016. He serves as the Vice President of Patient Care Services and Chief Nursing Officer. Brian has a Master of Business Administration and a Bachelor of Science in Nursing. Both degrees were earned at Binghamton University in New York. Brian began his nursing career in 1986 and has enjoyed developing his clinical acumen in a wide variety of acute care settings. He is currently PICC certified and has held certifications in Emergency Nursing and Oncology. Brian's system experience prior to NCH includes Catholic Health East and Bon Secours Health System.

Personal Bio:

A resident of Gorham, Brian enjoys hiking the White Mountains with family, a good round of golf with friends, and a variety of other North Country activities. Brian is married to Teresa and together they have raised five children (and now are anxiously awaiting the arrival of their first grandchild).

James Patry

Senior Director of Patient Experience and Marketing, North Country Healthcare System Director of Marketing

Professional Bio:

James Patry joined Androscoggin Valley Hospital (AVH) in July 2008 as Public Relations and Marketing Director. His role expanded to that of Senior Director of Patient Experience and Marketing in April 2016, at which time he became a member of the hospital's Senior Management Team. Since December 2018, James has also held the role of System Director of Marketing for North Country Healthcare (NCH).

He obtained his Bachelor of Arts in Electronic Media Production from the S.I. Newhouse School of Public Communications at Syracuse University, where James also earned a Master of Science in Communication Management. He holds a Master of Business Administration from Plymouth State University and completed a Philanthropy Certificate Program from Indiana University. James is a member of the American College of Healthcare Executives from which he has completed coursework in the area of Leadership.

An active participant in many AVH and NCH groups, James is a member of the AVH Employee Engagement (Chairman) and NCH Quality and Master Facilities Planning Committees, to name a few.

Personal Bio:

James is an active Rotarian, currently serving as President-Elect of the White Mountain Rotary Club for Berlin and Gorham, NH. When not volunteering in this capacity, he enjoys listening to and performing music; playing tennis, golf, and softball; cheering on the sports teams of his beloved Syracuse University; and studying genealogy. James is also a proud Godfather of a great-niece and great-nephew.

Michael Peterson, FACHE

CEO and President

Professional Bio:

Michael Peterson joined AVH in 2015 as President. He serves on all of the AVH Board Committees including Compensation, Ethics, Executive, Finance, Governance, Professional Affairs, and Quality. Mike has a Bachelor of Science in Public Administration from the University of Maine at Orono, as well as a Master of Science in Business from Husson College. He has served as a healthcare executive in community or Critical Access Hospitals for over two decades. Mike is a Fellow of the American College of Healthcare Executives and is a TPS Lean-trained facilitator.

Personal Bio:

Residing in Bethel, Maine, with his wife and two sons, Mike's interests include golf, skiing, hiking, cooking, travel, snowmobiling, and spending time with his family. He serves on the Board of the Northern New England Association of Healthcare Executives as well as The Rural Health Coalition of the New Hampshire Hospital Association. Mike is the President of the White Mountain Rotary Club of Berlin/Gorham. He was recognized by New Hampshire Business Review as one of 2020's Top 200 Most Influential Business Leaders in New Hampshire.

Keith Shute, MD

 

Professional Bio:

Dr. Shute joined the AVH Medical Staff in the winter of 1994. He has been a member of the senior management team since 2000, and has served as the Senior VP and Chief Medical Officer since late 2013. In addition, Dr. Shute continues to see patients two days each week at Coos County Family Health Services and provide frequent pediatric on-call services.

Dr. Shute obtained his Bachelor of Arts in chemistry and psychology from Ohio Wesleyan University, a Master of Technical and Scientific Communication from Miami University in Ohio, his M.D. from the Robert Larner College of Medicine at The University of Vermont, and a Master of Medical Management from the H. John Heinz III School of Public Policy and Management at Carnegie Mellon University. He completed his family practice residency and a faculty development fellowship at Lancaster General Hospital in Pennsylvania prior to joining AVH.

Dr. Shute is certified by the American Board of Family Practice and is a Fellow, as well. He is a member of numerous professional associations. Dr. Shute is an active participant in many NCH teams and a champion of quality and patient safety. He is involved in healthcare with the state, serving on the NH Hospital Association Board of Trustees since 2014 and formerly (2011-18) serving as a trustee of the Foundation for Healthy Communities. Finally, Dr. Shute has served as a peer reviewer for Family Practice Management, a professional journal, for more than a decade.

Personal Bio:

Raised in a small town in southern NH, Dr. Shute is now a resident of Shelburne. He is blessed to enjoy every day with his wife, Brenda. Together, they appreciate time with family and friends, humor, attending concerts, sporting events, and extensive travel. He is an avid Red Sox and Celtics fan. Dr. Shute is the proud father of three adult daughters. He is also a long-time supporter of the United Way and other local charities.

Lucien St.Onge

Chief Financial Officer and Chief Operations Officer

Professional Bio:

Lucien St.Onge joined the AVH team in 2017.  Previously, Lucien was the Controller at North Country Hospital in Newport, Vermont. He initially entered health care by working as the Finance Director for the Orleans-Essex VNA & Hospice in Newport. He received his Bachelor's degree in Business Administration from Lyndon State College in Lyndonville, Vermont. Lucien later received his MBA from Plymouth State College in Plymouth, New Hampshire. He has completed the Certified Healthcare Finance Professional (CHFP) training with Healthcare Financial Management Association (HFMA), has been a member since 2014, and is currently Treasurer for the NH/VT HFMA chapter.  He is also the Treasurer for the White Mountain Rotary Club in Berlin, New Hampshire and a member of the American College of Healthcare Executives.

Personal Bio:

Lucien, his wife, and three boys currently reside in Northern Vermont. With his boys active in sports, he finds much of his personal time spent attending games for football and basketball. He enjoys hunting, snowmobiling, and golfing whenever he can. In addition, Lucien has served and continues to work with multiple non-profit boards to bring positive change to much of the Northeast Kingdom Communities.