Patient Access Manager

Apply Online

Full-Time (Exempt).


Under direction of the System Manager of Access, the Patient Access Manager is responsible for the development organization, and management of access functions at assigned affiliate with emphasis on the overall patient experience and positive financial outcomes. Ensures that programs align with North Country Healthcare (NCH) strategic initiatives and comply with regulatory requirements.


Experience/Specialized Skills: Minimum of five (5) years experience in Patient Access with a minimum of two (2) years experience as a Patient Access Team Lead. Demonstrated leadership skills through ability to lead and mentor a team. Proven ability to manage multiple projects simultaneously while achieving positive outcomes.  Ability to communicate effectively and convey information in a clear, concise, and accurate manner. Advanced knowledge of scheduling, pre-registration, insurance verification and authorization, financial clearance and point of-service collections, and the registration process. Strong data analysis skills. Must demonstrate knowledge and use of applicable software applications.

Required Education/Course(s)/Training: Associates or Bachelors Degree in Business Administration, Healthcare Management, or related field required.

Preferred Certification/Registration: CHAM certification required. Certification must be renewed every two (2) years.